FAQ

Warranty Information: Jewelry

 

While we at Sea Song Designs always strive for perfection, unfortunately, errors do happen. Your Sea Song Design jewelry is warrantied against defects of workmanship and materials. If a problem arises, simply contact us at seasongdesigns@gmail.com and we will work with you to resolve the issue. 

Warranty Information: Pocket Watches

 

Our pocket watches are the only items that we do not make by hand here in the shop. They are historically inspired timepieces meant to invoke the feeling of Steampunk Victoriana, and come with a one-year warranty against manufacturer's defects. If a problem arises, simply contact us at seasongdesigns@gmail.com and we will work with you to resolve the issue. 

Payment and Shipping

 

All forms of credit are accepted, as well as bank cards and PayPal. Select your preferred option at checkout. Shipping will, by default, be via USPS Priority. If you have a different preference, please contact us when you place your order. 

Returns & Refunds

 

Should there be any questions about your purchase, please contact Sea Song Designs at SeaSongDesigns@gmail.com. With your query please include your contact information and a photograph of your purchase, and someone will contact you within 24 hours.